About Us
We are the premier provider of global emergency services through group benefit programs.
Watch Video >>

Site Menu
News Spotlight

The Truth About Air Traveling with an Infant
Air travels can be stressful. Now, add a 3-month old infant into the mix. One of our staff members and her husband recently traveled internationally twice with their infant. She shares a truthful report on what worked for them and what they learned during their trips. 


Two Inventors Just Made Machu Picchu More Accessible to People With Wheelchairs
Millions of people flock to Machu Picchu every year—but the first person in a wheelchair only visited the ancient Inca site last month. The project is the brainchild of two friends from Chile who are on a quest to make travel accessible to all.


Assist Alert: Typhoon Kammuri Leads to Major Evacuations Across The Philippines
Thousands of people are being evacuated from their homes in the Philippines as a typhoon approaches some of the most populated areas of the country.


Assist Alert: Winter Storms Lead to Flight Cancellations During Thanksgiving Week
A total of 615 flights have been cancelled while 3,366 flights have been delayed within, into, and out of the U.S. as of the evening of Tuesday, November 26 following winter storms.


Australia Named 'Destination of the Year' as it Launches New Marketing Campaign
Australia is set to make a big tourism splash in the next few years with a new $38 million marketing campaign and by capitalizing on its being named “Destination of the Year” by Travel & Leisure magazine last week. 


High Tides Surge Through Venice, Locals Rush to Protect Art
Exceptionally high tidal waters rolled relentlessly through Venice again on Friday, forcing the closure of St. Mark’s Square to the public and flooding most of the lagoon city’s already devastated center before easing. Forecasters warned that the danger for more wind-propelled high tides remained through the weekend.


The Traveler: November 2019
Welcome to the November Edition of The Traveler e-Newsletter! Enjoy a newsletter packed with interesting security, health and travel-related articles.


The Most Special Week in Travel is Right Around the Corner
Barter Week only happens once a year. During this seven-day stretch, from Nov. 18 to Nov. 24, you can stay in a handful of accommodations (largely inns and small bed and breakfasts) around the world in exchange for some requested services. Think: writing skills, English lessons, photography, tango lessons — any skills that you can bring to the table.


Now Health International ties up with Assist America
International private medical insurance (IPMI) provider Now Health International Group has announced a partnership with travel assistance company Assist America.


Assist Alert: Aftermath of October Earthquakes in Mindanao
The Island of Mindanao, Philippines, has been struck with three strong earthquakes on October 16, 29 and 31. 


Assist America and Seguros Atlántida S.A. Announce New Partnership
Seguros Atlántida S.A. Partners with Assist America to provide global emergency medical services


Assist Alert: Extreme Red Flag Warning - Wildfires Rapidly Spreading Across California
Thousands of firefighters in the State of California have been fighting a total of 17 rapidly spreading wildfires in Northern California’s wine country and in the Los Angeles area. 


Halloween-Like Traditions Around the World
The fall season brings us cloudier days, cinnamon, pumpkin-spiced flavors, and the classic thrillers we spend hours watching and losing sleep over. At the end of October, many cultures around the world have their own way of celebrating the season. Here are a few examples of how cultures around the world spend their October 31st!


Qantas Completes First-Ever Nonstop Flight Connecting New York and Sydney
The 19-hour survey flight on a Boeing 787 is part of the airline's effort to launch the world's longest flights connecting Australia's east coast to both New York and London.


Assist Alert: Thousands of Protesters Fill the Streets of Lebanon as Government Announces New Tax Measures
Thousands of people are filling the streets of Lebanon on Thursday demonstrating against the government’s new tax measures. Road blockages are currently shutting down access the Beirut's International Airport, leaving thousands of travelers stranded. 


14 Fall Road Trips for Seeing the Best Fall Foliage
There is more to see in the fall in the U.S. than just leaves changing color (although those are worth seeing, too). As the weather cools and gets crisper, take advantage by going on a road trip.


American Airlines Passengers Were Told They May Have Been Exposed to Hepatitis A by a Flight Attendant
Thirty-six American Airlines passengers were notified that they may have been exposed to hepatitis A by a flight attendant, the ABC affiliate WSOC-TV reported. The potential exposure reportedly occurred on a September 21 flight from San Francisco to Charlotte.


Assist Alert: Japan Prepares for Super Typhoon Hagibis
A dangerous typhoon, considered as a Cateogry-5 hurricane by the U.S. military’s weather agency, is expected to hit Japan this Saturday, October 15 with what could be the heaviest winds and rain since 1958.


The Very Best Airlines for Holiday Travel
If you look only at price, you might end up on an airline that’s notorious for losing bags or delaying passengers. If you’re a frequent flyer, you could be flying for free after you collect your points, jet-setting to a destination you otherwise may not have considered, but choosing who you fly with matters.


In Action: Medical Repatriation from Florida After Colon Surgery
While traveling with his wife in Florida, Jason started experiencing severe pain in the abdomen and was immediately taken to the local hospital. Here's how Assist America helped Jason and his wife return home after his colon surgery.