About Us
We are the premier provider of global emergency services through group benefit programs.
Watch Video >>

Site Menu
News Spotlight

Assist Alert: Chinese Authorities Take Extreme Measures to Contain Coronavirus Days Before the Lunar New Year

As of Wednesday night, authorities have officially shut down all air and train traffic coming out of Wuhan. Ferry, subway, and bus services are also suspended. The city of 11 million inhabitants is now officially on lock-down for the indefinite future.


Assist Alert: Dangerous Volcano Activity Near Manila, Philippines
While the Taal Volcano in the Philippines is showing quieter activity, local authorities are renewing warnings for people to leave the area as they fear a dangerous and explosive eruption in the days to come.


10 Travel Hacks for 2020: Avoid these Surprise Price Hikes and Time Your Vacation
From Tokyo to ‘transformational’ travel, here are some of the hottest tips for budget-conscious jet-setters for the New Year. These hacks reveal which travel traps to avoid and which travel opportunities should be priority on your list. 


FWD Insurance and Assist America forge partnership to reward FWD’s online shop customers
FWD Life Insurance Corporation and Assist America have signed a partnership agreement allowing FWD’s online insurance shop customers to get rewarded with a one-year subscription to Assist America’s global emergency assistance services.


Winter Storm Gage Brings Flight Disruptions To Midwest and New England During Busy Holiday Travel Season
A strong winter storm moving through the Upper Midwest and headed for the Great Lakes and New England regions of the United States has the potential of disrupting holiday travel through early next week and New Year’s Day.


In Action: Medical Repatriation and Referral from Greece
While on her honeymoon in Greece, a member woke up with severe pain in her neck and shoulder. Assist America assisted the member with arranging a medical referral followed by a medical repatriation back home.


Deadly Volcanic Explosion Rocks New Zealand
A powerful volcanic eruption has rocked New Zealand’s White Island, a small uninhabited volcanic islet sticking up out of the sea in the Bay of Plenty, 50 kilometres offshore of the country’s North Island.


The Truth About Air Traveling with an Infant
Air travels can be stressful. Now, add a 3-month old infant into the mix. One of our staff members and her husband recently traveled internationally twice with their infant. She shares a truthful report on what worked for them and what they learned during their trips. 


Two Inventors Just Made Machu Picchu More Accessible to People With Wheelchairs
Millions of people flock to Machu Picchu every year—but the first person in a wheelchair only visited the ancient Inca site last month. The project is the brainchild of two friends from Chile who are on a quest to make travel accessible to all.


Assist Alert: Typhoon Kammuri Leads to Major Evacuations Across The Philippines
Thousands of people are being evacuated from their homes in the Philippines as a typhoon approaches some of the most populated areas of the country.


Assist Alert: Winter Storms Lead to Flight Cancellations During Thanksgiving Week
A total of 615 flights have been cancelled while 3,366 flights have been delayed within, into, and out of the U.S. as of the evening of Tuesday, November 26 following winter storms.


Australia Named 'Destination of the Year' as it Launches New Marketing Campaign
Australia is set to make a big tourism splash in the next few years with a new $38 million marketing campaign and by capitalizing on its being named “Destination of the Year” by Travel & Leisure magazine last week. 


High Tides Surge Through Venice, Locals Rush to Protect Art
Exceptionally high tidal waters rolled relentlessly through Venice again on Friday, forcing the closure of St. Mark’s Square to the public and flooding most of the lagoon city’s already devastated center before easing. Forecasters warned that the danger for more wind-propelled high tides remained through the weekend.


The Traveler: November 2019
Welcome to the November Edition of The Traveler e-Newsletter! Enjoy a newsletter packed with interesting security, health and travel-related articles.


The Most Special Week in Travel is Right Around the Corner
Barter Week only happens once a year. During this seven-day stretch, from Nov. 18 to Nov. 24, you can stay in a handful of accommodations (largely inns and small bed and breakfasts) around the world in exchange for some requested services. Think: writing skills, English lessons, photography, tango lessons — any skills that you can bring to the table.


Now Health International ties up with Assist America
International private medical insurance (IPMI) provider Now Health International Group has announced a partnership with travel assistance company Assist America.


Assist Alert: Aftermath of October Earthquakes in Mindanao
The Island of Mindanao, Philippines, has been struck with three strong earthquakes on October 16, 29 and 31. 


Assist America and Seguros Atlántida S.A. Announce New Partnership
Seguros Atlántida S.A. Partners with Assist America to provide global emergency medical services


Assist Alert: Extreme Red Flag Warning - Wildfires Rapidly Spreading Across California
Thousands of firefighters in the State of California have been fighting a total of 17 rapidly spreading wildfires in Northern California’s wine country and in the Los Angeles area. 


Halloween-Like Traditions Around the World
The fall season brings us cloudier days, cinnamon, pumpkin-spiced flavors, and the classic thrillers we spend hours watching and losing sleep over. At the end of October, many cultures around the world have their own way of celebrating the season. Here are a few examples of how cultures around the world spend their October 31st!