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Coronavirus Disease (COVID-19)

To our valued Members and Business Partners:

The safety and well-being of our Members is always our priority. During this pandemic, our global team is engaged to continually assess and monitor its impact and to be available as a trusted resource for our Members and to continue to deliver global emergency assistance services to our Members who find themselves away from home.

Assist America is closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization’s (WHO) statements regarding the novel coronavirus (COVID-19) and is following guidelines set forth by these agencies as well as other health agencies worldwide.

To assist Members directly or indirectly affected by the pandemic, Assist America has adapted its global emergency assistance offering and provides the following services and resources:  
  • Access to 24/7 Operations Center: Assist America’s 24/7 Operations Centers, strategically located across the world, remain fully operational and are available to service our Members facing a medical or non-medical emergency while away from home.
  • Testing Site Referral: Assist America’s 24/7 Operations Center is staffed by trained, multilingual assistance personnel who can locate testing facilities near the member’s location. Access to testing facilities will vary by location, provider and assessment of symptoms, pre-existing conditions and exposure to the virus.
  • Medical Monitoring: If a member has COVID-19, Assist America will monitor the member’s medical condition through the quarantine process and liaise with the health insurance.
  • Prescription Assistance: If a member is running out of medication, Assist America can help refill the prescription by contacting their doctor and sourcing the prescription at a pharmacy near the member’s location.
  • Return of Mortal Remains: In the event a member passes away while away from home, Assist America will provide guidance to the family and arrange and pay for the required documents, remains preparation and transport to bring the remains to a funeral home near the member’s place of residence. Our assistance coordinators are trained to follow the requirements and instructions set forth by local authorities and the CDC. Transportation time may vary depending on current COVID-19 travel restrictions and bans.
  • Stranded Traveler Assistance: If a member is stranded while traveling due to COVID-19 travel restrictions, our experienced travel assistance coordinators will help them make travel arrangements to return home, when legally permissible.
  • Dedicated COVID-19 Webpage: Assist America has implemented a dedicated COVID-19 landing page, available on our website and Mobile App. From health and prevention tips, to best practices videos, latest news and an interactive map of travel restrictions by country, the page is intended to be a go-to resource for members to learn more about the virus.
  • COVID-19 Email Updates: Members can sign up at www.assistamerica.com to receive our weekly COVID-19 Assist Alerts and update emails. Every two weeks, our team creates original content on a specific, COVID-19 related topic and shares the latest news and advice regarding the virus. 
Please contact our operations center for further information using our Mobile App for iPhone and Android or via the phone number indicated on your membership card.

Sincerely,
The Assist America Team
For our China Assist members:
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A Message from our Executive Team


 

Assist America Documents and Resources

Assist America COVID-19 Service Offering

COVID-19 and Travel - 5 Key Questions Answered

Assist America COVID-19 Report

Quarantine Tips

COVID-19 Symptoms & Prevention


COVID-19 Cases by Country (Map)

 

Interactive Map of COVID-19 Travel Restrictions

World Map
Infogram
 
For a complete list of travel restrictions by country, visit our dedicated COVID-19 Travel Restrictions webpage.

How Exposed is Your Job?

As lockdown measures and stay-at-home orders are being lifted in several countries around the world, many are gearing up to head back to an office setting. Data from the UK's Office for National Statistics, based on a US survey, puts into context the risk of exposure to disease, as well as the amount of close human contact workers had before social distancing and other safety measures were introduced.

Note: The ranking is based on a total of 359 professions, with 1 being the most exposed job and 359, the profession with the smallest risk of exposure to COVID-19. 

A modern browser with JavaScript and a stable internet connection is required to view this interactive.


Credit source: BBC News


U.S.COVID-19 Testing Facilities Locator


COVID-19 Testing Facilities Locator (U.S.A)

Videos




 


Click a section to expand.

Latest News and Updates

October 15 – London and Paris bring in strict new rules as cases surge across Europe
https://amp.cnn.com/cnn/2020/10/15/europe/europe-coronavirus-paris-curfew-intl/index.html  
Two of Europe's biggest capitals are in trouble as Paris imposed overnight curfews and London banned people from different households from meeting indoors to combat the spread of coronavirus. The announcements came as countries across Europe tightened restrictions following a surge in Covid-19 case numbers in most countries.

October 15 – 21 states have hit their peak 7-day average of new COVID-19 cases this week
https://www.cnn.com/2020/10/15/health/us-coronavirus-thursday/index.html  
Much of the US continues to report an upward trend in coronavirus cases, with 59,494 new cases reported nationwide on Wednesday alone, according to data from Johns Hopkins University. As of Thursday morning, the nation is now averaging 52,345 new cases a day, up 16% from the previous week, a trend that concerns health experts as we head into the cooler months.

October 15 – Europe scrambles to control coronavirus second wave, with a state of emergency and lockdowns
https://www.cnbc.com/amp/2020/10/15/europes-coronavirus-crisis-france-state-of-emergency-uk-lockdown.html  
European leaders are scrambling to put a cap on surging coronavirus infections in the region, with governments reimposing sweeping restrictions and shutdowns in an effort to curb infections.

October 13 – Americans are dying in the pandemic at rates far higher than in other countries
https://www.npr.org/sections/health-shots/2020/10/13/923253681/americans-are-dying-in-the-pandemic-at-rates-far-higher-than-in-other-countries
During this pandemic, people in the United States are dying at rates unparalleled elsewhere in the world. A new report in the Journal of the American Medical Association finds that in the past five months, per capita deaths in the U.S., both from COVID-19 and other causes, have been far greater than in 18 other high-income countries.

October 11 – Covid virus ‘survives for 28 days’ in lab conditions
https://www.bbc.com/news/health-54500673  
The virus responsible for Covid-19 can remain infectious on surfaces such as banknotes, phone screens and stainless steel for 28 days, researchers say. The findings from Australia's national science agency suggest SARS-Cov-2 can survive for far longer.

October 9 – Coronavirus: Rapid bed side test shows promise in hospitals
https://www.bbc.com/news/health-54468993
A rapid "bedside" test for coronavirus could help cut the spread of the infection in hospitals, scientists say. In their study, the rapid test took under two hours to show results, while standard tests - which have to be sent to laboratories - took much longer.

October 8 – How will we know a 2nd virus wave has arrived in N.Y.C.?
https://www.nytimes.com/2020/10/08/nyregion/nyc-coronavirus-second-wave.html
New York is facing the biggest threat of a coronavirus resurgence since the pandemic devastated the city last spring, sparking fears that an anticipated second wave of infections has begun. City and state public health officials have moved to close schools and nonessential businesses in neighborhoods where rising infections and positivity rates have set off alarm bells.

October 8 – New test detects coronavirus in just 5 minutes
https://www.sciencemag.org/news/2020/10/new-test-detects-coronavirus-just-5-minutes
Researchers have used CRISPR gene-editing technology to come up with a test that detects the pandemic coronavirus in just 5 minutes. The diagnostic doesn’t require expensive lab equipment to run and could potentially be deployed at doctor’s offices, schools, and office buildings.

October 8 – Coronavirus can live on human skin for nine hours, study finds
https://www.wfla.com/community/health/coronavirus/coronavirus-can-live-on-human-skin-for-nine-hours-study-finds/ 
A new study out of Japan found that SARS-CoV-2, more commonly known as the coronavirus, can stay alive on human skin for about nine hours. By comparison, a tested strain of more common influenza virus stayed alive for around two hours.

October 8 – Nurse who has seen ‘hundreds of people suffocating to death’ moved to tears
https://www.cnn.com/2020/10/08/us/nurse-reacts-to-trump-downplaying-covid-trnd/index.html
Cristina Hops, who works on the frontlines helping patients fighting coronavirus, said she was upset after reading the President's tweet on Monday, in which he told Americans "don't be afraid of Covid. Don't let it dominate your life." "When I read that and I got home, I was just so angry about it that I felt like I needed to say something," Hops, told CNN.

October 7 – Coronavirus: Why are infections rising again in US?
https://www.bbc.com/news/election-us-2020-54423928  
With about 7.5 million coronavirus cases, the US has the highest number of confirmed infections in the world - about one fifth of the global total despite having only 4% of the population. After the initial spike in March, social distancing restrictions gradually brought infections to heel. As states peeled back lockdown measures, cases began to rise, reaching a countrywide high in July.

October 1 – Madrid locks back down as European leaders sound alarm on COVID-19 surges
https://www.cnn.com/2020/10/01/europe/madrid-lockdown-coronavirus-europe-intl/index.html
Madrid is going back under city-wide lockdown measures after a surge in coronavirus cases in the Spanish capital, in a dramatic move that illustrates the growing intensity of Europe's battle against a snowballing surge of infection.

October 1 – Coronavirus vaccine trial participants report day-long exhaustion, fever and headaches – but say it’s worth it
https://www.cnbc.com/2020/10/01/coronavirus-vaccine-trial-participants-exhaustion-fever-headaches.html
High fever, body aches, bad headaches and exhaustion are just some of the symptoms five participants in two of the leading coronavirus vaccine trials say they felt after receiving the shots.

October 1 – Coronavirus cases rise in 25 states
https://www.axios.com/coronavirus-cases-increasing-america-states-texas-d87186d3-ce1a-415a-b3ac-bec8a8e09df3.html    
The coronavirus is surging once again across the U.S., with cases rising in 25 states over the past week. We simply have never done a very good job containing the virus, despite losing 200,000 lives in just the past six months, and this is what that persistent failure looks like.

October 1 – China contained COVID-19. Now, hundreds of millions of people there are about to go on vacation at the same time
https://www.cnn.com/travel/article/china-golden-week-coronavirus-intl-hnk/index.html
The eight-day Mid-Autumn Festival break is China's first major holiday since it emerged from the coronavirus outbreak. While life has largely returned to normal in recent months, the upcoming "Golden Week" holiday will be an ambitious test of China's success in taming the virus -- and a much-awaited boost to its economic recovery.

September 28 – A timeline of the insidious path the coronavirus took around the world to kill more than 1 million
https://www.cnbc.com/2020/09/28/a-timeline-of-the-insidious-path-the-coronavirus-took-around-the-world-to-kill-more-than-1-million.html  
It started as a seemingly perplexing case of pneumonia. From a wet market in Wuhan, China, Covid-19 has spread to nearly every country on the globe in just under nine months. It’s overturned daily lives, shuttered businesses and schools, and disrupted the world economy.

September 28 – Neighbors are preparing candy chutes, robots, and cannons to safely interact with trick-or-treaters this Halloween
https://www.insider.com/pandemic-halloween-candy-delivery-strategies-chutes-cannons-robots-2020-9
A month away from Halloween, neighbors are getting creative with how they'll pass out candy to trick-or-treaters.  amid the coronavirus pandemic. So some Americans are thinking of alternative solutions to give out candy without contact.

September 24 – Covid: UK sees highest number of coronavirus cases since mass tests began
https://www.bbc.com/news/uk-54283980    
The UK has recorded 6,634 new coronavirus cases, the government has announced, making it the highest daily figure since mass testing began. Another 40 people have died within 28 days of testing positive for the virus. The latest figures take the overall number of confirmed cases to 416,363, and total deaths to 41,902.

September 24 – Coronavirus: fifth of people likely to refuse Covid vaccine, UK survey finds
https://www.theguardian.com/world/2020/sep/24/a-fifth-of-people-likely-to-refuse-covid-vaccine-uk-survey-finds   
A fifth of people are likely to refuse a Covid vaccine when one becomes available, according to the largest survey of UK attitudes and behavior during the pandemic.

September 24 – Coronavirus cases rise in 22 states
https://www.axios.com/coronavirus-cases-infections-pandemic-texas-arizona-bad-40f80c91-b05a-4d09-9ef0-03d749c12698.html   
The coronavirus is surging once again across the U.S., with cases rising in 22 states over the past week. We simply have never done a very good job containing the virus, despite losing 200,000 lives in just the past six months, and this is what that persistent failure looks like.

September 23 – 5 vaccine experts told us what they'd need to know before they'd feel comfortable taking a coronavirus shot 
https://www.businessinsider.com/when-experts-would-get-a-covid-19-vaccine-themselves-2020-9
Experts who have been studying viruses and vaccines for decades don't agree on when they'll get a vaccine. In interviews with five experts in vaccines and virology, Business Insider asked how they planned to assess the data and ultimately decide for themselves if they'd get the shot.

September 22 – CDC abruptly removes guidance about airborne coronavirus transmission, says update ‘was posted in error’
https://www.cnn.com/2020/09/21/health/cdc-reverts-airborne-transmission-guidance/index.html
The US Centers for Disease Control and Prevention on Monday abruptly reverted to its previous guidance about how coronavirus is transmitted, removing language about airborne transmission it had posted just days earlier.

September 17 – The Fauci Interview: How to ‘keep your immune system working optimally,’ gather safely, and get by until summer 2022
https://www.businessinsider.com/fauci-interview-how-to-stay-healhy-get-by-until-2022-2020-9  Dr. Anthony Fauci thinks that we'll probably never get rid of the coronavirus entirely. Still, he's pretty confident that by 2022, Americans should be able to resume most aspects of life as we knew it before the pandemic — "if we deploy a vaccine and we implement public-health measures."

September 17 – WHO warns of ‘very serious situation’ in Europe, with ‘alarming rates’ of virus transmission
https://www.cnn.com/2020/09/17/europe/coronavirus-europe-who-second-wave-intl/index.html As Covid-19 infections spike to record numbers, European governments are imposing strict local measures and weighing up further lockdowns in a bid to halt a second wave of the pandemic. But WHO regional director Hans Kluge said at a Thursday news conference that the increase in cases should serve as a warning of what is to come.

September 15 – How COVID-19 can damage the brain
https://www.nature.com/articles/d41586-020-02599-5  
In the early months of the COVID-19 pandemic, doctors struggled to keep patients breathing, and focused mainly on treating damage to the lungs and circulatory system. But even then, evidence for neurological effects was accumulating. Some people hospitalized with COVID-19 were experiencing delirium: they were confused, disorientated and agitated.

September 15 – If you’ve just had Covid, exercise might not be good for you
https://www.wired.com/story/if-youve-just-had-covid-exercise-might-not-be-good-for-you/ 
Evidence is emerging that the virus can cause heart damage even in people who have had mild symptoms or none at all, especially if those people exercise while they’re infected.

September 11 – How travel will change post-pandemic: 10 expert predictions
https://www.wsj.com/articles/how-travel-will-change-post-pandemic-10-expert-predictions-11599674976  
We asked industry pros where we’ll be traveling in years to come and how hotels, flights, airports and even luggage will evolve—for the better. Plus: A look back at WSJ travel tips from the 2010s.

September 10 – England Adds Portugal to Coronavirus Quarantine List
https://www.usnews.com/news/world/articles/2020-09-10/england-adds-portugal-to-coronavirus-quarantine-list  
Portugal has been added to the list of countries from which travelers must quarantine when entering England to try to curb the spread of the coronavirus, British transport minister Grant Shapps said on Thursday. Anybody arriving in England from Portugal, excluding the Azores and Madeira, after 4 am on Saturday will need to self-isolate for 14 days, he said on Twitter.

September 10 – US Daily death toll from COVID-19 shoots back up over 1,000
https://abcnews.go.com/Health/live-updates/coronavirus/?id=72920220  
A pandemic of the novel coronavirus has now killed more than 903,000 people worldwide. Over 27.8 million people across the globe have been diagnosed with COVID-19, the disease caused by the new respiratory virus, according to data compiled by the Center for Systems Science and Engineering at Johns Hopkins University.

September 10 – CDC offers tips on continuing to take precautions against COVID-19
https://www.valleymorningstar.com/2020/09/10/cdc-offers-tips-continuing-take-precautions-covid-19/  
When choosing to take part in an activity outside the home it is important to continue to heed best practices which have been proven to prevent the spread of the virus throughout the course of the ongoing pandemic.


Official Links and Resources

The Centers for Disease Control and Prevention provides updated information as it becomes available regarding health and travel during the Coronavirus pandemic. Find more information at: https://www.cdc.gov/coronavirus/2019-ncov/index.html.
 
World Health Organization has an emergency page dedicated to the Coronavirus disease and updated information about public health measures. Read more: https://www.who.int/emergencies/diseases/novel-coronavirus-2019.
 
John Hopkins University’s Center for Systems Science and Engineering are tracking the COVID-19 spread in real-time on their interactive dashboard with data available for download and to view on desktop or mobile. View their interactive map at: https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6.
 
The European Centre for Disease Prevention and Control (ECDC) is an agency of the European Union that strengthens Europe’s defense against infectious diseases and provides many updates about the spread of COVID-19: https://www.ecdc.europa.eu/en/publications-data/rapid-risk-assessment-novel-coronavirus-disease-2019-covid-19-pandemic-increased.
 
The Department of Health from the Republic of Philippines advises about coronavirus cases in the country and has daily updates about the cases: https://www.doh.gov.ph/2019-nCoV.
 
Government of Canada has a diseases and conditions page dedicated to the Coronavirus disease and shares advice on preventative measures: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html/.
 
The Ministry of Health and Family Welfare in India has regular travel advisories and updates the number of people they have screened for the virus: https://www.mohfw.gov.in/.
 
United States Department of Health also offers valuable advice and updated information about the novel coronavirus: https://www.state.gov/coronavirus/.

Unacast provides an interactive Scoreboard to empower organizations to measure and understand the efficacy of social distancing initiatives at the local level: https://www.unacast.com/covid19/social-distancing-scoreboard.


Assist Alerts and Updates


COVID-19 Updates #16 - June 26: https://www.assistamerica.com/COVID-19-Update-16.aspx

COVID-19 Updates #15 - June 12: https://www.assistamerica.com/COVID-19-Update-15.aspx

COVID-19 Updates #14 - May 29: https://www.assistamerica.com/COVID-19-Update-14.aspx

COVID-19 Updates #12 - May 8: https://www.assistamerica.com/COVID-19-Update-12.aspx

COVID-19 Updates #11 - May 1: https://www.assistamerica.com/COVID-19-Update-11.aspx

COVID-19 Update #10 - April 24: https://www.assistamerica.com/COVID-19-Update-10.aspx

COVID-19 Update #9 - April 17: https://www.assistamerica.com/COVID-19-Update-9.aspx

Assist Alert #8 - April 10: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-8

Assist Alert #7 - April 3: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-7

Assist Alert #6 - March 27: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-6

Assist Alert #5 - March 20: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-5

Assist Alert #4 - March 4: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-4

Assist Alert #3 - March 31: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-3

Assist Alert #2 - January 24: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-2

Assist Alert #1 - January 22: https://www.assistamerica.com/Assist-Alert-Coronavirus-Update-1