This year, Assist America proudly celebrates 25 years of saving lives and providing peace of mind for its members worldwide. As the largest provider of global emergency medical services through employee and student benefit plans, we serve more than 30 million members and over 300,000 enterprises through programs from the world’s most prominent group benefit providers.

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News Spotlight

The website that knows what doctors don't
How does a doctor diagnose something they've never seen before? One answer comes in the form of online tool VisualDx, a website and app used by medics to solve clinical conundrums -- in real-time.


Cochin, India is building the first 100% solar-powered airport
India has been making headlines lately with its environmentally-safe transit technology, including its solar powered railways. Now, in another forward-thinking move, Cochin International Airport Limited (CIAL) in Southwestern India will become the first entirely solar-powered airport, according to a press release. The airport is installing a 45-acre solar power farm with 46,150 solar panels, which will generate enough power to run the airport, and then some.


Find Cheap Flights With These 5 Sites
Because cheaper flights=more money for other WAY MORE FUN STUFF. With these sites, and a bit of flexibility in your dates and destinations, you'll be off to an exotic land on the cheap in no time.


Your iPhone will soon be able to track your flight information
Huzzah! iPhone users, you’ll be overjoyed to hear that the latest versions of Apple’s operating system will have yet another feature that’s good for traveling. Apple already announced it would roll out transit directions in Apple Maps and make Apple Pay available across the U.S. and U.K., but there’s a less hyped feature that’s about to make carrying an iPhone on the road even sweeter.


25 common American customs that are considered offensive in other countries
There are a number of customs and gestures that Americans use without thinking twice. But when traveling abroad, they will not only out you as a tourist, but could get you in hot water in other countries.


Animal Bites While Hiking and Camping: Safety Tips
It’s that time of year, and lots of Assist America members are out hiking and camping.  Animal bites, especially envenomations, are a real hazard to anyone spending a significant time outdoors away from developed areas.  While some bites may be nothing more than a nuisance, many can be quite dangerous, especially without proper cleaning and care. 


Airports Get More Friendly for Parents With Young Children
Airports are getting a little more child-friendly, at least for parents traveling with babies and toddlers. The Honest Company, a consumer goods brand, recently started installing automated kiosks stocked with essentials for parents who forgot to bring diapers onto their next flight. The eco-friendly line, founded by the actress Jessica Alba in 2012, has set up nine kiosks at several airports and already plans more.


ASSIST AMERICA CASE FILE: Cervical Spine Surgery in India
Gita* and her son had traveled more than 1000 kilometers from their home in India to visit family.  A few days into the trip, however, Gita slipped in the bathroom, injuring her neck in the process. 


WHO: Trials show new Ebola vaccine is 'highly effective'
A newly developed vaccine against the deadly Ebola virus is "highly effective" and could help prevent its spread in the current and future outbreaks, the World Health Organization said Friday.


Two dead in Legionnaires' disease outbreak in New York
Two people have died in a Legionnaires' disease outbreak in New York. Thirty-one cases of the flu-like disease have been reported since mid-July in the South Bronx, the New York City Department of Health and Mental Hygiene said.


Heading to the Beach? Download These 6 Handy Apps First
Planning a beach vacation this summer? Of course you are! Along with your towel and sunscreen, don't forget to pack your smartphone – these six useful apps will update you on the weather and surf conditions, ensure you don't get burned, keep you safe and even teach you how to surf!


The Risks of Premature Patient Transport
by Kip Gibbs, Assist America’s Vice President of Global Operations


World's first luxury animal terminal under construction at JFK airport
An airport terminal with a swimming pool, suites equipped with flat-screen TVs, customized departure lounges and around-the-clock medical care sounds like a dream come true for airline passengers. Sorry, human frequent fliers, this one is for animals.


7 things Americans should know about travel to Cuba
With the United States and Cuba set to restore full diplomatic relations next week, many Americans rightfully wonder what's really changed as a result of America's new policy with the communist-run island nation.


If you’re in an emergency situation abroad, you’ll need to know how to contact the police, an ambulance, or even the fire department.


How to Stay Online All the Time While You're Traveling
A few sticking points keep travelers from feeling fully connected. Here are solutions to three common travel Internet gripes


The Traveler July 2015
An informational bulletin on security, medical and travel-related issues


Disney bans selfie sticks at theme parks
The Disneyland and Walt Disney World theme parks will no longer permit selfie sticks effective June 30, the company said. The Disneyland Paris and Hong Kong Disneyland theme parks will also instill the policy, effective July 1.


What's behind increase in shark attacks off the Carolinas?
Sharks have attacked 11 people off the coast of North and South Carolina this year, according to the International Shark Attack File at the University of Florida, including a man bitten Wednesday on the Outer Banks' Ocracoke Island.


Shark Attacks Child Down South
Connie* and her 10 year old daughter Missy traveled from the East Coast down South so Missy could spend some time with her grandparents. One day, they all headed to the beach for a relaxing day of sun and swimming. Missy had recently gotten a boogie board and loved being out with it in the ocean.