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The global emergency services of Assist America are available to AMA-sponsored MedPlus Advantage participants.

The Assist America global emergency services program supports you when you have a medical emergency away from home. Whenever you travel more than 100 miles away from your residence (for no longer than 90 days in a row) you can call upon Assist America's vast resources to help solve any medical emergency--all it takes is a single phone call.

Assist America's Operations Center is staffed 24/7 by medically-certified professionals who can help you quickly and efficiently. The program has no exclusions for pre-existing conditions, geographic risk, adventure sports, alcohol-related incidents or suicide, and employs 100% U.S.-style standards of care. Assist America's policy is to "solve the problem" when it comes to travel urgencies, with resources
such as:

  • Medical Consultation, Evaluation & Referral
  • Hospital Admission Guarantee
  • Emergency Medical Evacuation
  • Compassionate Visit
  • Care of Minor Children
  • Medical Repatriation
  • Return of Mortal Remains
  • Emergency Trauma Counseling
  • Pre-trip Information
  • Much more...

Bookmark this page so you can easily return to it from Assist America’s Website.

Pre-Trip Information for Medplus Members

Please enter the Assist America reference number on your Assist America brochure. Trouble logging in? Contact us at or call 1-800-304-4585 or 1-609-921-0868.