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Sentara Health Plans

Sentara Health Plans now comes with the Emergency Travel Assistance provided by Assist America.

Members click here to download/print your Emergency Travel Assistance brochure.

Emergency Travel Assistance provided by Assist America supports you when you have a medical emergency away from home. Whenever you, your spouse or dependent children travel more than 100 miles away from home (for no longer than 90 days in a row) you can call upon Assist America's vast resources to help solve any medical emergency--all it takes is a single phone call.

Assist America's Operations Center is staffed 24/7 by medically-certified professionals who can help you quickly and efficiently. The program has no exclusions for pre-existing conditions, geographic risk, adventure sports, alcohol-related incidents or suicide, and employs 100% U.S.-style standards of care. Assist America's policy is to "solve the problem" when it comes to travel urgencies, with resources such as:

  • Medical Consultation, Evaluation & Referral
  • Hospital Admission Assistance
  • Emergency Medical Evacuation
  • Compassionate Visit
  • Care of Minor Children
  • Medical Repatriation
  • Return of Mortal Remains
  • Emergency Trauma Counseling
  • Pre-trip Information
  • Much more...

*Bookmark this page so you can easily return to it from Assist America’s website.*

Pre-Trip Information for Sentara Health Plans members

Please enter the Assist America reference number on your Assist America brochure. Trouble logging in? Contact us at services@assistamerica.com or call 1-800-304-4585 or 1-609-921-0868.